Mortgage Servicing Excellence

Mortgage Payoff Automation for Servicers

Process refinance payoffs, home sales, and HELOC closures in 2 minutes instead of 60+. Perfect for mortgage servicers, banks, and credit unions.

97%
Time Savings
$0.01
Accuracy Tolerance
1000+
Daily Payoffs
$200K+
Average Annual Savings

The Mortgage Payoff Challenge

High Volume, High Stakes

Mortgage servicers process hundreds of payoffs daily during refi booms. Title companies demand quick turnaround. Manual processing creates bottlenecks and frustrated customers.

Complex Calculations

Principal, per-diem interest, escrow balances, PMI refunds, prepayment penalties, late fees, and recording fees. One error delays closing and costs thousands.

Multiple Loan Types

First mortgages, seconds, HELOCs, reverse mortgages, and construction loans all have different calculation methods and requirements.

Compliance Pressure

CFPB regulations, RESPA requirements, and state-specific rules demand accurate disclosures and complete audit trails.

How PayoffAgent Transforms Mortgage Servicing

1

Automatic Data Retrieval

Pull loan details from your servicing platform or upload the note. AI extracts all terms: principal, interest rate, payment schedule, escrow requirements, and prepayment clauses.

2

Precise Calculation Engine

Calculate to-the-penny accuracy: current principal via amortization, per-diem interest (Actual/365), escrow balance, PMI refund, prepayment penalty, and all fees.

3

RESPA-Compliant Letters

Generate payoff statements with all required disclosures, good-through dates, per-diem amounts, and payment instructions. Fax, email, or portal delivery.

Manual vs. PayoffAgent

Manual Process60-90 min

Per payoff: Pull file, calculate, review, create letter, deliver

With PayoffAgent2 min

Enter loan #, review, send. Everything else automated.

30x Faster + Zero Calculation Errors

Built for Mortgage Servicing

All Mortgage Products

First mortgages, seconds, HELOCs, reverse mortgages, and construction loans.

  • • Fixed & ARM loans
  • • FHA, VA, USDA, Conventional
  • • Interest-only periods
  • • Negative amortization handling

Escrow Management

Automatically calculate escrow balances and required disbursements.

  • • Property tax accruals
  • • Homeowners insurance
  • • PMI calculations & refunds
  • • HOA fees

Good-Through Dates

Clearly state payoff expiration and per-diem interest amounts.

  • • Customizable validity periods
  • • Per-diem interest disclosure
  • • Weekend/holiday handling
  • • Wire deadline requirements

RESPA Compliance

Meet all federal and state disclosure requirements automatically.

  • • CFPB-compliant disclosures
  • • State-specific requirements
  • • Complete audit trails
  • • Reg Z compliance

Multi-Channel Delivery

Send payoffs via borrower's preferred method instantly.

  • • Email to title companies
  • • Fax for traditional closers
  • • Online portal access
  • • API for title software integration

Servicing Platform Integration

Works with your existing loan servicing system.

  • • Black Knight MSP
  • • Fiserv Loan Servicing
  • • Cenlar, Loancare, others
  • • Custom API connections

Perfect for Every Mortgage Payoff Scenario

Refinance Boom Volume

When rates drop, payoff requests surge 10x overnight. Manual processing can't keep up. PayoffAgent scales instantly.

Example: Mid-Size Servicer

500 loans/day during refi boom

Manual: 500 hours/day = 62 FTEs needed

With PayoffAgent: 17 hours/day = 3 FTEs

Home Sale Closings

Title companies need payoffs for home sales. Delays cost thousands. Provide instant quotes and beat competitors.

Competitive Advantage

Industry average: 24-48 hour turnaround

Your competition: Same day (4-6 hours)

With PayoffAgent: 2 minutes = Win deals

HELOC Closures

Variable rate HELOCs require daily interest recalculations. Outstanding draws, unused credit, and fees complicate payoffs.

HELOC Complexity Handled

Current balance + outstanding draws

Variable rate per-diem calculations

Early closure penalties (if any)

Second Mortgage Payoffs

Second mortgages and piggyback loans paid off during refinancing or home sales. Coordination with first lien holder critical.

Streamlined Coordination

Generate payoffs matching first lien timing

Same-day delivery to title companies

Avoid closing delays = Happy borrowers

Mortgage Servicer ROI

Refinances, sales, HELOCs

Fully loaded servicing staff cost

Manual Process Cost
$20,000/mo
500 × 60 min × $40/hr
With PayoffAgent
$667/mo
500 × 2 min × $40/hr
Annual Labor Savings
$232,000
PayoffAgent Enterprise: $1,999/month = $23,988/year
Net Annual Savings: $208,012

Plus: Faster closings, happier borrowers, competitive advantage

Ready to Automate Mortgage Payoffs?

Join leading mortgage servicers saving $200K+ annually with PayoffAgent.

Enterprise support • Custom integration • White-label available